Articles tagged ‘communication’

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The EU’s General Data Protection Regulation (otherwise known as GDPR) went into effect on May 25th 2018, and caused a massive upheaval in the online business world. Though it had been lined up two years prior, its more obtuse elements and varying significance outside of Europe meant that many businesses left it until the last… continue reading

Two technologies stand poised to wage a battle for dominance in the customer service sector within the next few years. Mobile apps have long been a popular way for companies to offer support to their customers, but the relatively recent rise of chatbots may soon threaten their supremacy. To settle the debate, we’re going to… continue reading

„Understanding your users is the first step towards defining the exact problem. does just that!“
- Paul