Category Digital Technology

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A category dedicated to digital technology. This includes social media, online applications, multimedia, productivity applications and mobile devices. All articles collected in this category are somehow related to human computer interaction.

Two technologies stand poised to wage a battle for dominance in the customer service sector within the next few years. Mobile apps have long been a popular way for companies to offer support to their customers, but the relatively recent rise of chatbots may soon threaten their supremacy. To settle the debate, we’re going to… continue reading

Over the past several years, I have been observing how my kids (and their friends) have been using and adapting technology into their lives. One of the key differences in a child’s experience with technology is their age and access to the different types of digital technologies available. “People two, three or four years apart… continue reading

Don’t worry – this article doesn’t involve breathing deeply or listening to whale music; though I admit that on occasion, I do find myself considering whether I should turn to these methods on particularly stressful days. Instead, I just go slowly insane. Moving on. So, what was the first thing you did when you woke… continue reading

I’m sure you’ve seen them before, these mindbreaking questions you need to answer or decipher just to comment on an article. After 5 try-outs the horrible thing finally agrees to what you’ve typed down. As a webmaster you don’t want to spend too much time deciding whether the comment was made by a automated bot… continue reading