The Future of Chatbots and Mobile AppsTwo technologies stand poised to wage a battle for dominance in the customer service sector within the next few years. Mobile apps have long been a popular way for companies to offer support to their customers, but the relatively recent rise of chatbots may soon threaten their supremacy. To settle the debate, we’re going to… continue reading
Two technologies stand poised to wage a battle for dominance in the customer service sector within the next few years. Mobile apps have long been a popular way for companies to offer support to their customers, but the relatively recent rise of chatbots may soon threaten their supremacy. To settle the debate, we’re going to… continue reading
Sketch Plugins for UX DesignersAs a designer, you’ve probably already heard of Sketch. Sketch is a design tool for Mac, created by and intended for UX, UI, mobile or web designers. Although the tool has a good amount of features, you can extend its functionality with Sketch plugins and speed up the design workflow. The Sketch plugins Plugins are… continue reading
As a designer, you’ve probably already heard of Sketch. Sketch is a design tool for Mac, created by and intended for UX, UI, mobile or web designers. Although the tool has a good amount of features, you can extend its functionality with Sketch plugins and speed up the design workflow. The Sketch plugins Plugins are… continue reading
A Breakdown of How Reddit’s UX Drives DiscussionWe all know that keeping your users engaged is essential. It is literally the difference between them coming back to you or moving to your competitors. However, the devil is always in the details. Discovering what makes your users tick can feel like reading tea leaves. Historically, blog comments have been the way to go.… continue reading
We all know that keeping your users engaged is essential. It is literally the difference between them coming back to you or moving to your competitors. However, the devil is always in the details. Discovering what makes your users tick can feel like reading tea leaves. Historically, blog comments have been the way to go.… continue reading
Why Users Blame Themselves for Designers’ MistakesWe hate uncertainty: if something goes wrong, we want to find the reason. At once, instantly! But when it comes to technologies, things get complicated, let alone interfaces, when “why it doesn’t work?” becomes a very challenging question. How does it look from the side of the designer? Quite bad. Basically, the designer aims the… continue reading
We hate uncertainty: if something goes wrong, we want to find the reason. At once, instantly! But when it comes to technologies, things get complicated, let alone interfaces, when “why it doesn’t work?” becomes a very challenging question. How does it look from the side of the designer? Quite bad. Basically, the designer aims the… continue reading
10 Quick Wins to Improve User ExperienceAt its core, a business’ website is the online representation of that particular brand. In today’s digital age, the website is often the first interaction many people will have with your business. It should come as no surprise that websites have the ability to leave a lasting impression on customers. This impression can easily change… continue reading
At its core, a business’ website is the online representation of that particular brand. In today’s digital age, the website is often the first interaction many people will have with your business. It should come as no surprise that websites have the ability to leave a lasting impression on customers. This impression can easily change… continue reading
