The Future of Chatbots and Mobile Apps

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Sep 6, 2017

Two technologies stand poised to wage a battle for dominance in the customer service sector within the next few years. Mobile apps have long been a popular way for companies to offer support to their customers, but the relatively recent rise of chatbots may soon threaten their supremacy. To settle the debate, we’re going to… continue reading

Sketch Plugins for UX Designers

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Aug 22, 2017

As a designer, you’ve probably already heard of Sketch. Sketch is a design tool for Mac, created by and intended for UX, UI, mobile or web designers. Although the tool has a good amount of features, you can extend its functionality with Sketch plugins and speed up the design workflow. The Sketch plugins Plugins are… continue reading

A Breakdown of How Reddit’s UX Drives Discussion

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Aug 15, 2017

We all know that keeping your users engaged is essential. It is literally the difference between them coming back to you or moving to your competitors. However, the devil is always in the details. Discovering what makes your users tick can feel like reading tea leaves. Historically, blog comments have been the way to go.… continue reading

Why Users Blame Themselves for Designers’ Mistakes

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Jul 18, 2017

We hate uncertainty: if something goes wrong, we want to find the reason. At once, instantly! But when it comes to technologies, things get complicated, let alone interfaces, when “why it doesn’t work?” becomes a very challenging question. How does it look from the side of the designer? Quite bad. Basically, the designer aims the… continue reading

10 Quick Wins to Improve User Experience

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Jul 4, 2017

At its core, a business’ website is the online representation of that particular brand. In today’s digital age, the website is often the first interaction many people will have with your business. It should come as no surprise that websites have the ability to leave a lasting impression on customers. This impression can easily change… continue reading