Rolf Molich on Usability Testing
Tanya Combrinck of .net Magazine interviewed Rolf Molich, a User experience design pioneer. He explains where quantitative usability testing is going wrong, and how the usability industry needs to mature.
“The number one mistake is badly phrased error messages – either nothing happens when an error is made, or the message is incomprehensible because it’s written in technical language.”
A short but very interesting interview and an absolute must-read for everyone who is involved with usability testing!