Designers, Don’t Get Lazy

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June 11th, 2014

I just love WordPress, which is why I attended WordCamp in the Netherlands. This year was the 4th Dutch edition, for me the 3rd time to attend and the second time as a speaker. I decided to challenge myself and talk about design and how new innovations changed the role of designers. I found a… continue reading

Contextual UX – Building Relevant and Customized Experiences

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May 27th, 2014

Contextual UX is the use of context-aware technologies that allow us to design and build experiences that are personalized to meet unique needs of the individual user based on specific situation or context of use. Before we start, let’s look at two of the primary concepts that define the user experience from a human-computer interaction… continue reading

What is the Point of Personas?

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May 13th, 2014

Did you know that personas predate user experience and usability? They were a concept first derived by Alan Cooper in his book ‘The Inmates are Running the Asylum’. However, it was Angus Jenkinson, a marketing director, who developed the concept for usability purposes and … continue reading

How Taking a Break Can Save Your Usability Session

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April 23rd, 2014

You’re moderating a usability session and things aren’t going as well as you’d like. Maybe the participant doesn’t seem to have the qualifications that you need, or the participant seems anxious despite your best efforts to alleviate his nervousness. What should you do? Talking to users is usually the favorite part of our job as… continue reading

A Book Review of Undercover User Experience Design

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April 15th, 2014

I read a lot of UX books in the past few years, including Undercover User Experience Design by Cennydd Bowles and James Box, and it only occurred to me now that I have never written a book review about it. Since Undercover User Experience is mentioned in almost all UX Book collections, it is time… continue reading